NORTHVERIS LTD | Reg. No. 17256543 | Effective: June 2026
Registered address: Dept 6842, 196 High Road, Wood Green, London, United Kingdom, N22 8HH
Please read these Terms of Use ("Terms") carefully before accessing or using the Lucky Rule platform ("Platform") operated by NORTHVERIS LTD. By creating an account or otherwise using the Platform, you confirm that you have read, understood and agree to be bound by these Terms and all policies incorporated by reference, including our Privacy Policy, Cookie Policy and Responsible Gaming Policy.
1. The Platform
The Platform is a social entertainment service operated by NORTHVERIS LTD, a company incorporated in England and Wales (Reg. No. 17256543), with registered address at Dept 6842, 196 High Road, Wood Green, London, United Kingdom, N22 8HH.
The Platform provides browser-based social casino-style games played exclusively with Virtual Coins. Lucky Rule is designed and operated as a social entertainment platform. Virtual Coins are used only for gameplay and have no cash value, withdrawal value, transfer value, prize value or value outside the Platform. Virtual Coins cannot be redeemed, withdrawn, transferred, sold or exchanged for real money, goods, services or anything of monetary value.
Purchases of Virtual Coins, where available, are for digital entertainment access only and do not constitute wagers, bets, deposits, investments, financial instruments, stored value or an entitlement to any financial return.
2. Eligibility and Account Registration
To use the Platform you must:
• be at least 18 years of age;
• provide accurate, current and complete registration information, including your true date of birth;
• not access the Platform from a jurisdiction where social casino-style entertainment or the purchase of virtual gameplay tokens is prohibited or restricted.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at support@lucky-rule.r-one.dev if you become aware of any unauthorised use of your account.
We reserve the right to suspend or permanently close any account where we have reasonable grounds to believe that: (a) the account holder is under 18 years of age; (b) false registration information has been provided; (c) the account is being used in breach of these Terms; or (d) the account is being used for fraud, abuse, circumvention of limits or unauthorised activity.
3. Virtual Coins
All gameplay on the Platform uses Virtual Coins. The following terms apply without exception:
• Virtual Coins are digital tokens used solely for entertainment gameplay on the Platform.
• Virtual Coins have no monetary value, no cash equivalent and cannot be redeemed, withdrawn, transferred, sold or exchanged for real money, goods, services, prizes or anything of value.
• Virtual Coins are non-transferable between accounts.
• Virtual Coins are not deposits, e-money, stored value, investments, financial instruments or assets belonging to a payment account.
• Virtual Coins may be removed, adjusted or cancelled where required to correct technical errors, prevent fraud, enforce these Terms or comply with applicable law.
• Virtual Coins held in inactive accounts may be removed only in accordance with Section 10 and any mandatory consumer rights that apply.
4. Purchases and Payment
Purchases of Virtual Coins are subject to the following terms:
• Minimum single purchase: EUR 5.00.
• Maximum single purchase: EUR 200.00.
• Maximum cumulative purchases per account per calendar month: EUR 1,000.00.
• Purchase limits may not be increased unless approved through our internal compliance review.
• Prices, taxes and any applicable charges will be shown before you confirm a purchase.
• We reserve the right to cancel, refuse or reverse any purchase that we reasonably believe was made fraudulently, without authorisation, in error or in breach of these Terms.
Virtual Coins are delivered digitally and may be made available immediately after payment confirmation. By completing a purchase, you request immediate delivery of the digital content or digital service and acknowledge that, to the extent permitted by applicable mandatory consumer law, you may lose any cancellation right once delivery has started.
Payments are processed by a third-party payment service provider. NORTHVERIS LTD does not store full payment card numbers, CVVs, bank account details or sensitive authentication data. Card data is processed by the payment service provider through its secure payment environment. We may receive limited payment identifiers, such as transaction reference, payment status, amount, timestamp and the last four digits of the card where supplied by the provider, for record-keeping, fraud-prevention, refund and chargeback-management purposes.
By completing a purchase, you confirm that you are the authorised holder or permitted user of the payment method used.
5. Refunds and Cancellation
Purchases of Virtual Coins are generally final once the Virtual Coins have been delivered and made available for use, except where a refund or cancellation right is required by applicable mandatory consumer law or where we determine that a refund is appropriate.
Refunds may be considered where:
• a payment was made without authorisation;
• a duplicate charge or clear billing error occurred;
• Virtual Coins were not delivered due to a technical error;
• the Platform cancelled or reversed a transaction;
• a refund is required by applicable mandatory consumer law.
Refunds are not provided merely because Virtual Coins were used in gameplay, gameplay outcomes were unfavourable, or a user changed their mind after immediate delivery began, unless mandatory law requires otherwise. To request a refund or report an issue, contact support@lucky-rule.r-one.dev. We will investigate and aim to respond within 5 business days.
6. Chargebacks and Payment Disputes
If you believe a charge was made in error, was unauthorised, or relates to a technical failure, we encourage you to contact us at support@lucky-rule.r-one.dev so that we can investigate the issue promptly. This does not prevent you from contacting your bank, card issuer or payment provider where you have a legitimate right to do so.
Where we receive a chargeback, payment dispute or payment reversal, we may review the relevant account and transaction. During the review, we may temporarily suspend the account or restrict purchases to protect the Platform, other users and payment systems.
Where we reasonably believe that a chargeback or payment dispute is fraudulent, abusive, or inconsistent with the transaction records, we may provide relevant evidence to our payment service provider, bank, card issuer or card scheme, including transaction records, account registration data, IP address data, device information where available and evidence of Virtual Coin delivery. We may close accounts involved in confirmed payment fraud or abuse and reserve our rights to recover losses where lawful and proportionate.
7. Fraud Prevention and Prohibited Conduct
We use manual and automated measures to detect and prevent fraud, abuse and unauthorised activity. The following conduct is strictly prohibited:
• using stolen, compromised or unauthorised payment methods;
• creating multiple accounts to circumvent purchase limits, restrictions or account closures;
• using bots, scripts, emulators, automated tools or technical manipulation to interact with the Platform;
• attempting account takeover, credential stuffing, unauthorised access or security circumvention;
• providing false or misleading registration, payment or support information;
• transferring, selling, buying or attempting to monetise accounts or Virtual Coins outside the Platform.
We may share fraud-related data with our payment service provider, banks, card schemes, law enforcement agencies, regulators and professional advisers where necessary, lawful and proportionate for fraud prevention, dispute management, legal compliance or the establishment, exercise or defence of legal claims.
8. Intellectual Property
All content on the Platform, including games, software, graphics, trademarks, text, designs and user interface elements, is owned by NORTHVERIS LTD or its licensors. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment only. You may not copy, reproduce, distribute, modify, reverse engineer, scrape, exploit or create derivative works from any Platform content except as permitted by applicable law.
9. Platform Availability and Changes
We aim to provide reliable Platform access but do not guarantee uninterrupted or error-free availability. We may suspend, modify, restrict or withdraw the Platform or any feature where necessary for maintenance, security, legal compliance, fraud prevention, technical reasons, product changes or business reasons.
Where reasonably practicable, we will provide notice of material changes that significantly affect paid Virtual Coins or your ability to access core Platform features. Nothing in these Terms affects any mandatory consumer rights that cannot be excluded or limited by law.
10. Account Inactivity
Accounts with no login activity for 12 consecutive months may be flagged as inactive. We may attempt to notify you by email before taking any action affecting the account or remaining Virtual Coins. If you do not reactivate the account within the period stated in the notice, Virtual Coins in the inactive account may be removed, subject to applicable mandatory consumer rights.
You can reactivate an inactive account by logging in before the expiry of the period stated in the notice, unless the account has been suspended or closed for fraud, abuse, legal compliance or breach of these Terms.
11. Limitation of Liability
To the maximum extent permitted by English law:
• the Platform is provided for entertainment purposes only and on an "as is" and "as available" basis;
• we do not guarantee uninterrupted availability, specific gameplay outcomes or that the Platform will be free from all errors;
• our total aggregate liability to you arising from or in connection with these Terms shall not exceed the total amount you paid for Virtual Coins in the 30 days immediately preceding the event giving rise to the claim;
• we are not liable for indirect, special, consequential or punitive damages, or for losses arising from unauthorised account access caused by your failure to protect login credentials.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, breach of mandatory consumer rights or any other liability that cannot be excluded or limited by law.
12. Prohibited Jurisdictions
The Platform is not available to persons located in, resident in, or accessing the Platform from restricted jurisdictions. For the initial launch, the Platform is restricted in the following jurisdictions: the United States of America, Spain, Italy, Portugal, Cyprus, Israel, Russia, Belarus, Iran, North Korea, Myanmar, Cuba, Afghanistan, Saudi Arabia, Egypt, and any country or territory subject to applicable OFAC, UK, EU, UN or other sanctions restrictions.
These restrictions are applied as part of NORTHVERIS LTD’s internal launch, payment, legal and compliance risk controls and may be updated from time to time based on legal review, payment service provider requirements, sanctions screening, or internal risk assessment.
You must not access, register, make purchases, receive promotions, or otherwise use the Platform if you are located in, resident in, or accessing from a restricted jurisdiction. You must not use VPNs, proxies, false information, alternative payment methods, or any other technical or practical measures to bypass our location, age, payment, fraud prevention, sanctions, or compliance controls.
We reserve the right to refuse registration, block access, reject payments, suspend or close accounts, cancel transactions, remove Virtual Coins, or restrict Platform functionality where we reasonably believe that a user is located in, accessing from, or otherwise connected to a restricted jurisdiction, or where continued access would create legal, regulatory, payment, sanctions, fraud, or compliance risk for NORTHVERIS LTD.
13. Amendments
We may update these Terms from time to time to reflect changes in law, technology, our business, payment requirements, Platform functionality or risk controls. Material changes will be communicated through the Platform or by email where appropriate. Continued use of the Platform after the effective date of the updated Terms constitutes acceptance of the updated Terms. If you do not accept the revised Terms, you must stop using the Platform and may request account closure.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of England and Wales. Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, subject to any mandatory consumer rights that may allow you to bring proceedings in another jurisdiction.
Before commencing legal proceedings, the parties agree to attempt to resolve any dispute through good-faith negotiation for a period of 30 days, unless urgent legal action is required or mandatory law provides otherwise.
15. Contact
NORTHVERIS LTD, registered in England and Wales (No. 17256543), Dept 6842, 196 High Road, Wood Green, London, United Kingdom, N22 8HH.
For support and account matters, contact: support@lucky-rule.r-one.dev.
